Year-end is the perfect time to reflect on accomplishments achieved since January. It’s also an important time to put things into perspective as we turn the page and start a new year. What We Learned With so much change in 2020, the opportunities to learn have been...
The Power of Listening
Now, more than ever before, the act of listening is important. Not only is it important to listen to someone, but to effectively listen to them. Sure, we all know that in order to understand individuals, to connect with them and understand their wants and needs, we...
Time to RISE
I have just returned from 2 wonderful conferences, “Summit” and “Scaling New Heights” in Orlando. Yes, I travelled safe and the hotel was over the top in providing PPE. There were 350 attendees in a 2000 room hotel. Basically, we had the place to ourselves. This...
The Personal Financial Satisfaction Index (PFSi)
How happy are you with your financial situation right now? In other words, do you feel personal financial pleasure or pain when it comes to your financial standing? That is what the Personal Financial Satisfaction Index strives to measure for the typical American....
Being Grateful in a Less-Than-Awesome Year
It goes without saying that 2020 has been quite the year—and it’s not even over yet! Of course, any one of us could easily come up with a long list of things to be ungrateful for, a negative list of every bad occurrence that has taken place since March due to the...
The Importance of Customer Communication
Regardless of the type of relationship—personal, professional, or even acquaintance—communication is key. Specifically, if you want to have a healthy relationship with any individual, then it’s important to communicate clearly and fully. Communication is particularly...